Return and Refund Policy

Thank you for shopping at Hsstoreofficial.

Please read this policy carefully before making a purchase. By placing an order on our website, you agree to the terms outlined below.

1. No Returns

We maintain a strict No Return policy. Once an item has been purchased and delivered, it cannot be returned for a refund or exchanged for another product. We encourage our customers to review product descriptions and details thoroughly before completing their purchase.

2. No Refunds

All sales are final. We do not offer cash refunds, store credits, or reversals of payments for any reason, including:

  • Change of mind after purchase.

  • Customer choosing the wrong size, color, or variant.

  • Slight variations in color due to screen lighting.

3. Damages and Issues

While we do not offer general returns, we value our customers' satisfaction. If you receive an item that is defective or damaged during transit, please contact us within 24 hours of receiving your order at hsstore113@gmail.com.

Please include:

  • Your Order Number.

  • Clear photos or a video showing the damage/defect.

Note: Reports of damage after 24 hours of delivery will not be entertained.

4. Cancellations

Orders cannot be cancelled once they have been processed or shipped. Please ensure your shipping address and order details are correct at checkout.